Right of Withdrawal & Withdrawal Form
Consumers are entitled to a right of withdrawal under the following conditions, whereby consumers are any natural person who concludes a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity:
Withdrawal Policy for Provided Services
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.
As of: January 26, 2024
To exercise your right of withdrawal, you must inform us:
H&B kfzPortal24 GmbH
Steinhöft 9
c/o Ruby Hans Workspaces
20459 Hamburg
Germany
Email Address: info@kfzportal24.de
by means of a clear statement (e.g., a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for the additional costs arising from choosing a different type of delivery than the one offered by us, the cheapest standard delivery), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. If you have requested that the services commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of services already provided up to the point in time at which you notify us of the exercise of the right of withdrawal with respect to this contract compared to the total scope of the services provided for in the contract.
Exclusion or Premature Expiration of Withdrawal
The right of withdrawal expires prematurely if we have fully performed the service and we only began to perform the service after you gave your express consent and confirmed your knowledge that you would lose your right of withdrawal once we have fully performed the contract.
Withdrawal Form
If you want to withdraw from the contract, please fill out this form and send it to the above-mentioned address or email address.
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*) ____________________________________________
/ received on (*) __________________________________________
Name of the consumer(s)
Address of the consumer(s)
Consumer(s) signature (only for paper communication)
Date (*) Delete as applicable