Question 1

What does KfzPortal24 do?

Accepted Answer

KfzPortal24 is the digital alternative to the registration office. You can register or deregister your vehicle from home – no appointment, no waiting, available all across Germany.

Question 2

What services do you offer?

Accepted Answer

We offer online deregistration, online registration (new registration, re-registration, transfer), owner data changes, as well as reservation and ordering of personalised number plates.

Question 3

How much does online deregistration or registration cost?

Accepted Answer

Online deregistration starts at 49.90 € incl. VAT and all official fees. Online registration starts at 134.90 € incl. VAT and all registration fees. No hidden costs.

Question 4

Is the service official and secure?

Accepted Answer

Yes. KfzPortal24 is an official partner of the Kraftfahrt-Bundesamt (KBA) and uses the official i-Kfz interface of German registration authorities. All processes are legally recognised.

Question 5

How long does it take to deregister?

Accepted Answer

The processing time depends on the deregistration selected, but is usually less than 24 hours for online deregistration. With the classic on-site deregistration, the car is usually deregistered within 5 working days of receiving the documents.

Question 6

Is my vehicle deregistered after the deregistration confirmation?

Accepted Answer

If you have selected online deregistration, the Deutschland registration office may carry out a manual check in exceptional cases despite confirmation of deregistration. This will delay the deregistration by a few working days. Unfortunately, we have no influence on this and this is the sole responsibility of the responsible authority.

Question 7

Can I use my license plates again after deregistration?

Accepted Answer

Cancellation of the license plates means they are no longer valid for the vehicle. Nevertheless, it is possible to re-register the same or a different vehicle with the same license plates. All you have to do is stick a new seal sticker over the old, invalidated one.

Question 8

What can I do if the security codes are no longer legible?

Accepted Answer

We have developed several methods to make security codes legible again. You are welcome to send us a photo of the security codes before ordering so that we can tell you whether we can restore them. Just send them to support@kfzportal24.de.

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